AI Search for Industrial Documentation
From 2-day response times to 30 seconds. AI search across PDFs, CAD drawings, emails, and spreadsheets in three languages.
A Finnish manufacturing company with 300+ employees and decades of technical documentation couldn't find their own information. Their support team of four manually searched document management systems, taking 15 minutes per query. Dozens of queries arrived daily. Competitors had moved ahead digitally while they still handled requests over email and phone.
Collaborative workshop with nine stages of scope definition
Built a hybrid search engine: semantic vectors + keyword matching + reciprocal rank fusion
CAD drawing viewer with natural language dimension queries
Hallucination detection: every AI claim cross-checked against source material
Trilingual interface (Finnish, Swedish, English) with 336+ translation keys
Six iterative demo sessions over three months with the client team
Response time went from an estimated 2 days to under 30 seconds. A functional AI search prototype that finds answers across PDFs, CAD drawings, emails, and Excel sheets in three languages, deployed within the company's existing cloud environment. Nobody at the company cares about AI — they care about finding the right installation detail without wasting 15 minutes searching.
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